i ordered this product for my mom’s 60th bday in multicolored with golden print color...
shipment: it came 2 days before the set delivery date
quality: it’s not a heavy pen compared to the metal pens but the silver border can be deceiving overall appearance it’s decent
Customize lettering: it’s a little bit small but readable
Ink quality: amazing!! not fine not bold just right! and it slides and it doesn’t blot
Customer service: superb they send you an email and they also call you. after that they will do follow up call and email to make sure everything was resolved
* before the party we made sure the we tighten the “connector” because it’s a little bit loose
my only wish is that you’ll see how will it look like in the pen before you click the purchase button