The process was fairly good except for challenges in delivery as communication between pensxpress and usps was inadequate to prepare me for collection. Second redelivey effort came through by default!!! I see an opportunity for improvement in this regard. Otherwise, the pens are good and lettering fairly ok.
Very pleased with the results. Very nice personalization on the bamboo pens. Not the best quality but for the price a definite A plus. I am very pleased with my purchase and with your quick service. Thank you!