Before they had even started my order, someone reached out to let me know that the font I had chosen may not be the most legible. It was super thoughtful that they checked that and let me know. They offered a different font that ended up working AMAZINGLY. I was also impressed at how quickly they were able to get me these pens. I had a vendor event coming up and sadly waited until the last minute, but they made it happen.
These pens are fantastic, a great price and so handy. I've had so many compliments and I've been referring everyone to this site :-)