Designed my pens with my logo using the Company’s software. A couple days after my order was placed, the Company notified me that the particular pen I ordered didn’t allow enough space for my logo.
The Company offered me a refund for the extra charge for the logo. However, it would be better if the software is programmed to not allow a pen to be designed with a logo that is too large for the particular pen.
Also, the Comoany wound up send me a different color pen because the pens with the color that I ordered wound up being defective when checked by by the QC Department. Although I like the QC, I would have preferred that the Company order another batch of pens with the color I selected.