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These pens look nice and write very smoothly. It is a fun touch to have the option to get a mix of colors, but note the ink color is black for all of them. Just as previous reviews state, it would be helpful if you could see a proof of how your logo/text will look before buying. Love that the company is in the US and that it is veteran owned!
Dear PensXpress,
I am very pleased with my purchase. Ninety of the one hundred pens were forwarded to a third party as a gift and he was pleased as well, so I consider that a "score". The random ten I kept were to test writing ability on difficult surfaces (eg. gas pump receipts) and whether the ink flowed smoothly. I was pleasantly surprised by how easily the fine ballpoint moved across regular paper and the ink dried quickly, so no smudging. All ten worked better than most of pens you find on retail checkout counters, so I consider that a bonus. A few of the barrels were not assembled snugly and the ink tube can't hold very much ink, but that is a non-issue. These were novelty pens to be seen frequently and used occasionally. Best of all the lettering didn't chip off when I scraped my fingernail over it, so I consider that a 3X multiplier.
I ordered two styles of pens and they are great. The only thing I wish I had the option to do before ordering was to preview what the wording would look like on the pen before I got them in the mail. The service turn around time was awesome and email communication about the order was great too. I think order to receipt time was 10 days or maybe even less. I will definitely recommend this company to people (and already have) and will continue to use in the future.
It's fantastic to know that our pens have met your expectations. Thank you for sharing your positive experience.
I was asked to provide my services at a national event a few weeks ago. Immediately, I contacted an online company for new business cards and matching pens to give to the attendees. After ten days, the company sent me the business cards but notified me the pens were out of stock. They made no effort to get me another pen. I then contacted four more “pen” companies. None of them could or would expedite the order. Speaking with customer service was a waste of time for all five of the companies. They did not care.
Then I contacted pensxpress. Not only did they get the pens to me in time, but they guaranteed it. They were knowledgeable, helpful, and courteous. They seemed to really care about my problem and worked to find a solution to my problem. It was a pleasure to deal with them. They have gained a customer for life.
Awesome value for our business!
Thanks!
We recently opened a new business and decided we needed to have pens for an easy way to advertise. Being "new" to the retail world I had no idea what company to reach out too. After placing the order I received an email that the company was veteran's and the company is located in the good ole USA!! I love that!!
I got the order in a short amount of time as well.
They kept me informed of the process thru
e-mail and I appreciate that very much!! You definitely have my next order. Great job!!