I was super excited to open my box once my order arrived..and was pleasantly surprised my pens looked better than I imagined! I will definitely be ordering more!!!
I ordered pens for a memorial service for my sister. They turned out great and arrived before the requested date. I was very pleased with Pensxprss!
I loved these pens so much that we did a complete reorder of them! I asked to do the exact same order and we got them in great time; the one small detail that I’m upset about is that the first set of pens had white writing on it and this reorder has black writing on it. Other than that, our customers love the pens!
We enjoyed the pens we ordered. They were for a retirement party, and a somewhat last minute decision. Penxpress did a great job. The order arrived right on time. And the pens were fun and work great!
These pens are just what I hoped for to give to folks at our promotion tables.
Excellent service. Product was as good as I expected. Only slight downfall is on the multicolor order, it would have been nice to not have pink pens (since it was for a Men's group).
Otherwise! Great!
Ordered the Mardi Gras pens in various colors.
Customer service was prompt in communication, I received the pens in time for my event, attendees loved picking their favorite color, and the price was decent. Only feedback: I would like to see a draft of what the final product will look like prior to purchase.
Very happy with the entire experience...
great selections, excellent customer service and great product.
I was even personally contacted to notify me about alterations that needed to take place in order for the item to publish properly.
And personally contacted to verify my correct address. I was impressed and grateful; and it's the little things that show that a company cares.
I placed an online order and approved my own proof... PensXpress could have easily just published what I entered. But instead they saw that what I ordered wouldn't publish properly. So they called me directly with recommendations instead of just sending me a subpar product that I customized myself... But I am no professional at design and printing. Thank you for such great customer service and attention to detail!
I like the pens. They look good and work well. I did get the wrong color - but that was not a big deal. Also - I would love to be able to see a proof of what the pen would look like before I actually ordered them.
Pens are good quality and the company was an absolute pleasure to work with.
