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Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Item was ordered from Pensxpress because of there great customer service and extremely quick delivery of the product. We had an extremely large and complicated order that was delivered just as promised. Great service and great price. We will be using them for all our needs.

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
PensXpress is a reputable company. If you are considering a purchase from another company to save a few bucks (such as Pen Impressions, East Coast Pen & Pencil, or Carolina Pen and Pencil), BUYER BEWARE. These are all owned by the same company, and they ripped me off last year. While PensXpress isn't necessarily the least expensive pen company, they are at least legit. They are also professional and my order was painless and the shipping was fast. I purchased an assortment of colors of pens, and asked that certain colors be excluded, and they were happy to do this for me. I'm happy with my purchase, and I will continue to use PensXpress for my business purchases. I would highly recommend this company.

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I received a top quality pen from this company. I was referred to this company by a multi-million dollar corporate that impressed millionaires with these pens. I was shocked to find out that not only were the pens only 60 cents each, but there was no setup charge, and free imprinting. I would recommend this company to any business owner who is looking for an excellent pen at a reasonable price. I have already recommended the service to millionaires, with businesses similar to mine. They are very interested.

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Title:
Body: I bought engraved metal pens for a formal birthday party. The pens are made of great quality, and made for relatively inexpensive party favor (a dollar/piece)! Customer service was very polite and kind. I already forgot the name of the lady who helped me but she was very helpful. When she did not know an answer to my question (about the exact dimensions of the pen, and who could blame her?), she called me back a couple hours later with the dimensions. I highly recommend PensXpress :)

Rating:
Excellent
Comments:
Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:The PensXpress site was easy to navigate & ordering was easy. I did have a question which I submitted by e-mail and the company responded promptly. I received e-mail confirmations as my order was placed and when the order was shipped. The only thing I would suggest is to have the company list a length for the pens on the site. When the pens I ordered arrived I found that they are slightly shorter than the average ballpoint pen length. In all fairness to the company, the company does order sample packages -- I would recommend that any potential customer order a sample package before deciding on a pen style to order. Otherwise everything with my order was fine -- the company provides excellent service.

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Excellent customer service. I made an error in the order and requested a change. They responded immediately and resolved my error. I WILL do business with PensXpress again! EXCELLENT!!!

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:I had no experience with this company prior. My business requires bulk purchases of promo items often, and this company is at the very top of my short list for pens. Customer Service was proactive and helpful. Gave me options when quantities of my selection were low. The quality is outstanding. Hard to find a company that seems to get it. This company ... seems to get it. I would highly recommend.

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Wonderful pens, especially for the price! I've used about 15-20 of them so far and all were working and had a nice printed finish. Customer service even contacted me when I'd messed up the ordering process and helped advise me on which options would work best for the pens. I'll certainly be back for more pens once I've given away all the ones I currently have!

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I have ordered twice previously from this vendor. I have always been happy with both the merchandise and the service. This time the customer service exceeded previous times in quality. I emailed CS and was followed up with a telephone call from the representative indicating that she would be glad to help me place my re-order and also that she had answered with an email my questions. I subsequently had several email contacts with this rep who responded the same day. I finally placed my order by telephone with her. I had found the pen for a lower price on another website (I was looking for a specific color which I could not get on the pen I had previously ordered). She was able to get me the same price with Pensxpress. I have not received the order as of this writing since I have had to change the date due to being out of town. I am looking forward to receiving it on Feb. 3.

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Everything arrived at the expected time and customer service was great. Just wished more products were available with the 3 day rush for free promotion. Thank you and I will be using PensXpress this week. Would also like broker prices like other companies do.

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: One of those rare online shopping experiences where everything that was promised, was delivered: quality, imprinting, and customer service. I've already made plans to order from PensXpress in the near future. The pens are great as personal keepsakes, but also can be used for marketing as well. Two gifts in one... Leslie

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: The pens I recieved are of good quality, the printing on the pens is perfect. I have already told a lot of my co-workers and business friends about PensXpress. For marketing and advertising purposes I found PensXpress to have the best value! I would definately order from them again. The whole process was simple, efficient and above all, the best value for my money.

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I was impressed with the quality and the quickness of the order. The pens write very smoothly and are attractive. The website was very easy to navigate and professional. I would have liked a copy of the invoice, however. If that is something that usually comes with the order, as I expect it might, I did not find one inside the box. I had also requested, in the notes section, flyers or some other form of advertisement from their company that we could share with our convention attendees in need of writing utensils, but we received none. This last part was not terribly important, but we wanted to extend the offer as a courtesy. Overall, we were happy with the product and the service. Thank you.

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Great products! I was searching high and low for a lower minimum (lower then 300) for personalized Pens but most other Merchants offering the lower minimum had a much higher asking price for their product because of that. Then a friend told me to check Pensxpress.com out and Im so glad I did! I ordered 100 personalized Pens for just under $60 and I couldnt have ask for a better looking nor better quality product that is well above the asking price! Thank you so much for a great experience and products!

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I have ordered twice from PensXpress and have experienced great customer service, prompt delivery, and an excellent writing instrument. I can't keep these pens in the shop. People are passing them out to their friends when they experience computer problems. Then the friend comes in and so does the original client to replace their ink pen. Pens are great! No skipping when writing, choice of ink color and brillant barrel colors. I have purchased pens from other companies, but they are a poor comparision to PensXress! Karen Baldwin KBytes PC Repair

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I visted other sites,but their was all kind of fees.But at PensXpress you have the price of the pens and sales tax. Not all the setup fees. And I could find my way around the site,and checkout was eazy. I will vist PensXpress and tell all my friends. I have gave a few of my pens out and they love them.They said they wrote very good ,and evryone i have tried has worked.Thank You Tammy

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: PensXpress provided an inexpensive but by no means cheap advertisement product for my firm that has resulted in numerous new contacts, clients and general interest in my firm. Everyone loves the pens, and they have been an important and successful component of my efforts to let the public know about the excellent services my own firm has to offer. Thank you PensXpress,

Rating:
Good
Comments:
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I will do business with PensXpress again. Ordering online was simple and quick. My order was just basic text, no logo, and it was processed quickly and arrived just one day after being shipped. The order was accurate and quality was as expected. I had not gotten a recommendation about this company so I ordered "blindly" and am please with every aspect of my experience.

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: HELLO!! I made a HORRIBLE mistake, about this company. I had them mixed up with another company that I ordered from, and was so disatisfied with. THE OWNER OF THIS COMPANY, CALLED ME, to help clarify my problem, and it was MY PROBLEM, AND NOT THEIRS. They did everything right, and I misrepresented them, by stating that they were charging me for a shipment that I did not order, or authorize. THAT WAS NOT THE CASE, and I extend my SINCEREST APOLOGIES TO PENS EXPRESS, AND THEIR STAFF, for the previous ratings that I expressed! Thanks Rudy, for your phone call, and for helping me to see that I was confusing you with ANOTHER PEN COMPANY, that I had recently placed an order with, and was TOTALLY DISASTISFIED with. My order, from you, is expected, any day, now. I look forward to it, and if you are, in fact, better than they other guys, I will be back, to let you know. Thanks

Rating:
Good
Comments:
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body: Quick, professional service - the pens I ordered were exactly the way I wanted them to look and arrived in less time than I was told to expect. I loved the way they communicated with me through the order and shipping process, so I always knew the status of my order. It doesnt get any better than this!

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I received a top quality pen from this company. I was referred to this company by a multi-million dollar corporate that impressed millionaires with these pens. I was shocked to find out that not only were the pens only 60 cents each, but there was no setup charge, and free imprinting. I would recommend this company to any business owner who is looking for an excellent pen at a reasonable price. I have already recommended the service to millionaires, with businesses similar to mine. They are very interested.

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: PensXpress took mega good care of me. I am not sure that the price was the best but ALL of the service was extraordinary. The pen I got is beautiful! They went further than I realized by giving options for fonts and then actually just scanning the exact image that I wanted onto the pen. Had I known they could do that I might have changed my inscription BUT that is meant to be stated as a compliment. They go well past the second mile!

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: The PensXpress site was easy to navigate & ordering was easy. I did have a question which I submitted by e-mail and the company responded promptly. I received e-mail confirmations as my order was placed and when the order was shipped. The only thing I would suggest is to have the company list a length for the pens on the site. When the pens I ordered arrived I found that they are slightly shorter than the average ballpoint pen length. In all fairness to the company, the company does order sample packages -- I would recommend that any potential customer order a sample package before deciding on a pen style to order. Otherwise everything with my order was fine -- the company provides excellent service.

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I found PensXpress using Google and was impressed with the selection. With expidited service and one of the faster shipping, the delivery estimator said that my pens would make it just in time and they arrived on the promised date. Ive had several people rave about the quality of the pen (only $0.47/each), so Im happy. The printing and colors were spot-on. They sent several emails and gave me a tracking page to keep up with the order progress. I couldnt ask for much else.

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: My order came ahead of schedule. A bit of advice for anyone out there that cares: spend a little more for a better product now, youll be glad you did later. Also if ordering pens you plan on having around (I ordered for our 20 year class reunion), order so people can get & use regular refills. The printing came out great.

Rating:
Excellent
Comments:
Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Great Products! It was fairly easy to pick color choices and wording, for products. The only things I issues with is the delivery and the customer service. It has taken just shy of 2 weeks for me to have my item shipped, however the shipping method was I believe 2 day, so luckily I did not have to wait another week to recieve it. Also customer service is very friendly and professional, however, a little slow to respond via email, and when I tried calling the number, the automated message said the office was currenly closed to please call back during normal buisness hours...and I called about 2-3 hours before they should have been closed, and it was not a holiday, that confused me a little. Overall, If you are patient. The products are great and you can not get a lower price anywhere on the web. I would recomend using PensXpress to anyone.

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I wanted to have personalized pens, on short notice, for gift bags Im putting together for my family reunion this coming weekend. I did a Google search for places that speacialize in pens and came across PensXpress. I have to say I was very impressed in how simple the site was to navigate, the large selection of pens, and the price of the pens available. I didnt want to go overboard and spend too much, figuring some folks may lose their pens between my town and theirs, but I didnt want to be cheap, either! I was able to find a nice, metal pen and have it engraved for a very fair price. I wasnt expecting to be able to get it done for so little!! The reunion is in 5 days, and my pens arrived today. Theyre beautiful and professional enough that they can even be used by the highest of professionals at work! My family should love them!!

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: This was my second time purchasing from PensXpress. Both purchases went perfect. I would highly recomend them to anyone looking for promotional products such as pens. I could not rate their customer service because I had no need to use it.

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: This is the first time I have used PensXpress. I was very impressed with their inventory. I was not sure that the pens that I ordered would be of good quality because of the very inexpensive price including free personalization. When my pens arrived about five days after I ordered them, try as I may, I could find nothing wrong with them. The engraving was superb and the pens were of excellent quality. Not only would I order from them again, I already have.

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:We ordered through 5 separate vendors & our items from pensexpress were the first to arrive. The pens look fantastic - even better than pictured. The metal pens were of nice weight, shiny and individually wrapped. The logo is very sharp and clear. The pens draw attention & I have had several requests for them. I would definitely purchase from this vendor again.

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:Excellent quality, excellent service, prompt shipping! PensXpress was out of the color of pen I wanted. They contacted me immediately. I decided to wait until that color came back in. They called me to let me know it was in and processed my order immediately. Got the order in no time. Riverside Electric is very pleased! Thankyou!

Rating:
Excellent
Comments:
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:MY PRODUCT ARRIVED IN GREAT CONDITION. LOVED IT. PENSXPRESS DID A GREAT JOB FOR MY FAMILY REUNION. I WILL BE USING THEM AGAIN, AND I WILL BE REFERRING OTHERS TO THEIR SITE. THANKS, RAY FAMILY REUNION

Rating:
Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:I searched for pens on the internet via a search engine google. I found the pensxpress website. Never dealt with or heard of this company before. I found the pens that I was looking for and ordered them. Immediately I received an email confirmation of my order. A week went by and I had not received an update. I was concerned. I went to my order page and started reading reviews by other people. Some of them scared me to death. I thought I had made a big costly mistake. My focus was only on the bad reviews. I was ready to cancel. Instead, I thought I would give them a chance and form my own opinion. Another week went by and I finally received another email confirmation that the pens have shipped and a UPS tracking number. The pens arrived. They were perfect. Just like I had ordered. I would recommend them to my friends and family. I wish them continued success. As a business man, I understand that you cannot impress all of the people all of the time. THIS COMPANY IMPRESSED ME.
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