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Privacy Policy

Privacy Policy

Last Updated on 11/2014

This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information. This privacy policy applies to www.pensxpress.com owned and operated by PensXpress (collectively, “We”, “Us” and “Our”). This privacy policy describes how PensXpress collects and uses the personally identifiable information you provide on our web site: www.pensxpress.com. It also describes the choices available to you regarding our use of your personally identifiable information and how you can access and update this information. PensXpress has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personally identifable information. The TRUSTe program covers only information that is collected through this website, http://www.pensxpress.com. TRUSTe's mission, as
an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at info@pensxpress.com. If you are not satisfied with our response you can contact TRUSTe here . Information Collection and Use PensXpress is the sole owner of the information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. PensXpress collects information from our users at several different points on our website(Contact Us form, Custom Quotes form, Ordering, Fax order form) in order to process orders and better serve you with pertinent information. Information collected includes name, shipping address, billing address, telephone numbers, e-mail address. PensXpress is the owner of this information and it is not shared with any third parties for their promotional purposes.

Order Most of the information collected in the registration process will be used to process orders.

Technologies such as: cookies, beacons, tags and scripts are used by PensXpress and our partners [specify type e.g. marketing partners], affiliates, or analytics or service providers [specify type e.g. online customer support provider, etc]. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for our shopping cart to remember users’ settings. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Log Files As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We do not link this automatically collected data to other information we collect about you. Or We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.

Local Storage We use Local Storage (LS) such as HTML5 to store [content information and preferences.] Various browsers may offer their own management tools for removing HTML5 LS.

Behavioral Advertising We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Sharing
 We use an outside shipping company (UPS, FedEx, USPS) to ship orders, and a credit card processing company (Wells Fargo) to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. These companies are authorized to use your personally identifiable information only as necessary to provide these services to us. PensXpress is a New Jersey Corporation and shall abide by all federal and state laws. PensXpress shall disclose any personally identifiable information when required to by law such as when complying with a judicial proceeding, court order or subpoena, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, if PensXpress is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personally identifiable information, as well as any choices you may have regarding your personally indentifiable information, or to any other third party with your prior consent to do so.

Third Party E-Commerce Solutions Provider Our shopping cart is hosted by our e-commerce solutions provider. They host our ordering system, and collect your billing information directly from you for the purpose of processing your order. This company does not use this information for any other purpose

Links This web site contains links to other sites. Please be aware PensXpress is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Correcting/Updating/Deleting/Deactivating Personally Identifiable Information If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. Below is our contact information via mail to delete/deactivate your information. You may also email us at info@pensxpress.com
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security When you submit personally identifiable information on this Web site, we will protect your information both online and offline. When you submit sensitive information that information is encrypted and is protected with the best encryption software in the industry - (Secure Socket Layer). While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.We also use a variety of security technologies and procedures to help protect your personally identifiable information from unauthorized access, use, or disclosure once we receive it. For example, we store the personally identifiable information you provide on computer systems with limited access that are located in secured facilities. PensXpress employees are trained and kept up-to-date on our security procedures. We follow generally accepted standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about the security at our website, you can send an email to info@pensxpress.com.

Social Media Widgets Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Frame Some of our pages utilize framing techniques to serve content to from our partners while preserving the look and feel of our site. Please be aware that you are providing your personally identifiable information to these third parties and not to www.pensxpress.com.

Notification of Changes If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected. If you have opted out of receiving any communications from PensXpress, you may visit out website at www.pensxpress.com where news of changes will be posted. Otherwise, you may e-mail us at info@pensxpress.com or call us at 1-732-817-0077 and ask our customers service department for changes and updates. If you send us an e-mail request, we will respond to that e-mail only. You will not receive promotional materials unless you specifically grant us permission to do so. If we make a material change to our site or how we use the information we collect, we’ll notify you by a prominent notice on our site or via our website privacy policy prior to the change becoming effective.

Contacting the Web Site If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

PensXpress.com Inc, NJ, USA. 1070-H Route 34 #196, Matawan, NJ 07747 tel. 1.732.817.0077 fax. 1.732.783.0327 webmaster@pensxpress.com



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