I have been purchasing pens from you for a couple of years and always pleased with the print and service. However, this last order I switched to a Gel Pen and the quality of the writing instrument is really unacceptable. More than 1/2 of the pens write like they are dried up. It's embarrassing when I have a cup full of pens on my desk and my customers have to go through several to find one that they can use to complete their paperwork.
I will continue to use you guys but the quality of this last shipment bites!