I realized after I placed the order, I wanted to add a date to the personalization. I contacted Pens Express via e mail and was told they could honor my request. The pens arrived without the dates. They were made according to my original request, and arrived in a timely manner.
The color and quality of the pen was as expected. However, the type was so small, people complained about not being able to read it. It would have been more readable had the tpe been black and /or larger. However, you don't have the option on text color or size.
We use these metal pens with our high end clients and like the quality, precision lettering and service. Its so easy to order and 100 pens arrived within a few days, ready for use on our training course. Will re-use and would recommend. Thanks
Shipping was fast. Custom order was accurate. The quality and look of the pens were excellent. Thank
Great pen and customer service. Your competitor should take a play out of our book. Your communication, product, and service is the very best. I made 3 orders with a competitor each one to correct the previous one. They never got it right and the service department never follow through on promises. It’s PensXpress for me from now on. Thanks