The pen writes well and feels good and the logo was printed correctly, the only reason I only gave it 4 stars is because about 20% of the pens came in with a discoloration in the metal parts of the pen. I sent an email to customer service and they said they will replace them but I haven’t received confirmation that they shipped or when I would expect them
They are a little bulkier than I was expecting but they write well and the logo that I got printed on them looks nice.
Thank you for the great service ordering this item and getting it to us on time!
WE PLACED AN ORDER OF 500 CONCEPT SWIZZLE PENS FOR THE BUSINESS I WORK FOR. XPRESS PENS WAS VERY HELPFUL AND ACCOMMODATING! THEY SENT US A PDF PROOF OF OUR WITHIN 24 OURS OF PLACING OUR ORDER. WE CHANGED THE COLOR OF THE PENS 2 DIFFERENT TIMES AND THEY HAD NO PROBLEM CHANGING THAT FOR US. WE RECEIVED ALL 500 PENS WITHIN A WEEK OF FINALIZING OUR ORDER. ALL 500 ARE IN EXCELLENT CONDITION AND THE PRINTING LOOKS PERFECT! I WOULD HIGHLY RECOMMEND THIS COMPANY AND PLAN TO USE THEM WITH OUR NEXT ORDER.
This is my first political campaign. Ive ordered 400 pens so far, and getting ready to order more. From those I hand the pens out to, they all comment on the quality and colors.
Plus, I've been so thrilled with the pens, I've told 5 other people running a political campaign about where I ordered these
Received items in fair amount of time. Upon inspecting pens once received, some pens had defects of scratched logos and very few pens were broken already where they twist open. This is order of 500, out of that approximately 73 had partial logo/business name and 24 were broken. Would rather go elsewhere.
I apologize you're having some quality issues with your order. To expedite your replacement request, please send me a couple of picture showing some of the pens that have the print missing or scratched.
Regards,
Customer Service